7zbet Privacy Policy

7zbet (referred to herein as "we", "our", or "the platform") operates a safe and reliable online entertainment platform for users in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information.

This Privacy Policy ("Policy") describes what information we collect when you use 7zbet's website, mobile application, or any other digital medium, how we use that information, how we store it, and under what circumstances we share it with third parties.

By using our platform, you are agreeing to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.

7zbet collects various types of information from you, divided into two main categories:

2.1 Information You Provide Directly

When you register, manage your account, or contact our support team, you provide the following information yourself:

• Full name and date of birth
• Email address and username
• Password (stored in encrypted form)
• Residential address
• Identity verification documents (national ID card or passport)
• Financial transaction details (information related to bKash, Nagad, Rocket, Upay, or bank accounts)

2.2 Automatically Collected Information

While you use our platform, our system automatically collects the following information:

• IP address and device type
• Browser version and operating system
• Activity logs on the platform (login times, gaming history)
• Data collected from cookies and similar tracking technologies
• Referral source and navigation patterns

7zbet uses your information for the following specific purposes:

3.1 Account and Service Management

• Creating, managing, and verifying your account
• Processing deposits, withdrawals, and financial transactions
• Providing bonuses, promotions, and VIP benefits
• Ensuring 24/7 customer support service

3.2 Security and Compliance

• Identity verification and fraud prevention
• Compliance with Anti-Money Laundering (AML) regulations
• Preventing minors from accessing the platform
• Implementing responsible gambling guidelines

3.3 Improvement and Personalization

• Recommending games and content based on your preferences
• Monitoring and improving platform performance
• Diagnosing and resolving technical issues
• Sending relevant promotional messages (based on your consent)

7zbet has implemented industry-standard security measures to protect your personal information. Our platform is secured with SSL (Secure Socket Layer) encryption technology, which keeps your data fully protected during transmission and receipt.

4.1 Technical Security Measures

• All sensitive data is protected through end-to-end encryption
• Passwords are stored using strong hashing algorithms
• Regular security audits and penetration tests are conducted
• Restricted staff access — only authorized personnel can access sensitive information
• Firewalls and intrusion detection systems are active

4.2 Data Retention Period

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, or as required to meet legal obligations. Even after your account is closed, certain information may be retained for a specified period for legal compliance and fraud prevention purposes.

7zbet does not sell or rent your personal information for any commercial purpose. However, in the following limited circumstances, we may share necessary information with selected third parties:

5.1 Service Provider Partners

• Payment processing providers (bKash, Nagad, Rocket, Upay, banks)
• Identity verification and KYC service providers
• Gaming software and technology providers
• Cloud storage and hosting service providers

All such partners work with us under strict confidentiality agreements and are granted access only to the information necessary for providing their specific services.

5.2 Legal Obligations

In response to a court order, legal process, or valid request from a regulatory authority, we may be required to disclose information in compliance with applicable law. In such cases, we will provide only the minimum information legally permitted.

5.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. We will notify you in advance in such circumstances.

7zbet uses cookies and similar technologies to improve your browsing experience and ensure the platform functions properly.

6.1 Types of Cookies

• Essential Cookies: Essential for the platform's core functionality — maintaining login sessions, security verification.
• Functional Cookies: Remember your preferences — language selection, display settings.
• Analytics Cookies: Collect platform usage statistics to help improve the service.
• Advertising Cookies: Used to show relevant promotions based on your interests.

6.2 Cookie Control

You can control or delete cookies through your browser settings. However, disabling essential cookies may prevent some important platform features from working correctly.

As a user of our platform, you have the following rights regarding your personal information:

• Right of Access: You have the right to know what information we hold about you. Upon request, we will provide a copy of that information.
• Right to Rectification: If the account information we hold is incorrect or incomplete, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you can request that your personal information be deleted, though this may not be fully possible where legal obligations apply.
• Right to Restrict Processing: In certain circumstances, you can temporarily limit the processing of your information.
• Data Portability: You can request your personal information in a machine-readable format.
• Right to Object: You have the right to object at any time to the use of your information for marketing purposes.

To exercise any of these rights, email us at [email protected] or contact us through our 24/7 live chat. We will verify your request and respond as quickly as possible.

7zbet strictly enforces a 21+ age policy. Our platform is intended only for individuals aged 21 or older. We do not knowingly collect, store, or process the personal information of any minor.

We conduct an age verification process at the time of registration. If we determine that a user is under 21 years of age, their account will be immediately closed and all collected information will be deleted through the appropriate process.

If you believe a minor is using our platform, please notify our support team immediately.

7zbet reserves the right to update or modify this Privacy Policy from time to time. For any significant changes, we will notify you through the following methods:

• By updating the "Last Updated" date at the top of this page
• By sending a notification to your registered email address
• By displaying a notification when you log in to the platform

If you continue to use our platform after any changes, it will be assumed that you have consented to the updated Policy. We encourage you to review this Policy regularly.

Policy changes generally take effect from the date of publication, unless otherwise stated.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Chat with us directly on our platform 24/7

Our privacy team will review your request and respond as quickly as possible. For complex requests, a response will be provided within a maximum of 30 business days.